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Service Idea 

Everything Is Customer-Centric


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Fast

Based on a professional service team, quickly and timely response to users’ needs

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Major

Provide professional technical support and services through a three-level service team consisting of headquarters, branches, and directly affiliated service stations

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Reliable

Supported by high-quality products and reliable after-sales service system, continuously improving user satisfaction


Response

Response content

Response time

Provide a solution

Within 0.5 hours

Arrival at the scene

Within 4 hours

Provide backup machine

Unable to solve the problem within 24 hours